How to Contact the Playgama Team

If you’re a developer working with Playgama and have questions, need support, or want to follow up on your game submissions – we’re here to help!

There are few ways on how to stay in touch with our team:

1. Use the Support Chat Widget

You can also contact us through the chat widget available in your developer dashboard at: https://developer.playgama.com/

The widget appears in the bottom-right corner of the screen once you're logged in.

Use it to:

  • Ask quick questions

  • Report issues

  • Get guidance on submissions or publishing

  • Continue existing conversations

2. Track Your Game Submissions & Messages

Inside the same chat widget, click on the “Tickets” tab to:

  • View the status of your game submissions

  • Track responses from the Playgama team

  • Review all communication in one place

3. Contact Us via Email

You can always reach out to us directly at [email protected]. Feel free to email us regarding:

  • Game submission questions or updates

  • Technical support or integration help

  • Platform requirements or guidelines

  • Any other inquiries related to your developer account or partnership

This ensures you never miss an update, and always stay informed about your game’s progress.

If you ever have trouble reaching us or need urgent assistance, feel free to use both channels: email and chat, we’ll get back to you as soon as possible.

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